Privacy

Privacy policy.

Last updated · 19 May 2026

Information we collect

Order details: name, billing and shipping address, email, phone number, and the items you ordered.
Payment information: handled exclusively by our payment processor. We never see or store your card number.
Correspondence: messages you send to hello@maisontanneurs.com or via our contact forms.
Site analytics: anonymous information about how you use the site (pages visited, device type, time on page), collected via privacy-respecting analytics.
Marketing email: if you opt into the newsletter, we store your email and the date you subscribed.

How we use it

To fulfill your order — passing your name and shipping address to our Marrakech atelier and the express courier handling delivery.
To send order confirmations, shipping updates, and post-delivery follow-ups.
To respond to your questions and resolve any issues with your order.
To improve the site and the product range based on aggregate analytics.
To send marketing emails — only if you have explicitly opted in. You can unsubscribe at any time using the link in any email.

Who we share it with

Our payment processor — for payment processing.
Our Marrakech atelier — for finishing and dispatch.
Our express courier — for delivery.
Our email service — for transactional and newsletter email delivery.

Data controller

The data controller for maisontanneurs.com is Akal Digital Services Ltd, a company registered in England and Wales (company no. 17229387), registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. For any privacy request, write to hello@maisontanneurs.com.

Your rights

You can request a copy of your data, correct it, or ask us to delete it at any time — write to hello@maisontanneurs.com.

Security

Data is transmitted over encrypted connections and access is limited to the people who need it to fulfil your order.

Cookies and analytics

The site uses cookies and similar technologies for essential store functions (your bag, checkout) and — with your consent where required — for analytics and advertising measurement (Google Analytics, Meta Pixel, Microsoft Clarity). You can decline non-essential cookies via the consent notice, and change your mind at any time by clearing the site's cookies.

Information we collect

Order details: name, billing and shipping address, email, phone number, and the items you ordered.

Payment information: handled exclusively by our payment processor. We never see or store your card number.

Correspondence: messages you send to hello@maisontanneurs.com or via our contact forms.

Site analytics: anonymous information about how you use the site (pages visited, device type, time on page), collected via privacy-respecting analytics.

Marketing email: if you opt into the newsletter, we store your email and the date you subscribed.

How we use it

To fulfill your order — passing your name and shipping address to our Marrakech atelier and the express courier handling delivery.

To send order confirmations, shipping updates, and post-delivery follow-ups.

To respond to your questions and resolve any issues with your order.

To improve the site and the product range based on aggregate analytics.

To send marketing emails — only if you have explicitly opted in. You can unsubscribe at any time using the link in any email.

Cookies and analytics