Privacy policy.

Information we collect

• Order details: name, billing and shipping address, email, phone number, and the items you ordered.
• Payment information: handled exclusively by our payment processor. We never see or store your card number.
• Correspondence: messages you send to hello@maisontanneurs.com or via our contact forms.
• Site analytics: anonymous information about how you use the site (pages visited, device type, time on page), collected via privacy-respecting analytics.
• Marketing email: if you opt into the newsletter, we store your email and the date you subscribed.

How we use it

• To fulfill your order — passing your name and shipping address to our Marrakech atelier and the express courier handling delivery.
• To send order confirmations, shipping updates, and post-delivery follow-ups.
• To respond to your questions and resolve any issues with your order.
• To improve the site and the product range based on aggregate analytics.
• To send marketing emails — only if you have explicitly opted in. You can unsubscribe at any time using the link in any email.

Who we share it with

• Our payment processor — for payment processing.
• Our Marrakech atelier — for finishing and dispatch.
• Our express courier — for delivery.
• Our email service — for transactional and newsletter email delivery.

Your rights

You can request a copy of your data, correct it, or ask us to delete it at any time — write to hello@maisontanneurs.com.

Security

Data is transmitted over encrypted connections and access is limited to the people who need it to fulfil your order.